Privacy Policy
Keshav Enterpreses (OrgoNuts Global)
Effective Date: 21/01/2024
Keshav Enterpreses (OrgoNuts Global) (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers, suppliers, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with us—whether via our website, email, in person, or through any business dealings.
- Information We Collect
We may collect the following types of personal and business-related data:
– Directly Provided Information:
Name and contact details (email, phone, address)
- Company name and GST/Tax ID (for business clients)
- Payment and banking details (for transactions)
- Shipping and delivery information
- Communications (emails, messages, calls)
– Automatically Collected Information:
- IP address, browser type, device data
- Access time, pages viewed, and navigation patterns
- Location (if using our website)
–
From Third Parties:
- Trade inquiries through marketplaces (e.g., IndiaMART, Alibaba)
- Referrals from existing clients or suppliers
- Public directories and industry exhibitions
- How We Use Your Information
We use your data only for legitimate business purposes, such as:
- Processing orders and managing deliveries
- Creating invoices, shipping documents, and trade certificates
- Responding to inquiries and customer service requests
- Marketing our products (only with your consent)
- Complying with legal, financial, and regulatory obligations
- Improving our website and customer experience
We do not sell or rent your personal data.
- Legal Basis for Processing (GDPR Compliance)
For individuals in the EU or UK, we process your data based on:
- Consent: When you voluntarily provide information or subscribe to updates.
- Contract: When we need your data to fulfil a contract (e.g., a purchase order).
- Legal Obligation: For tax records, invoicing, and customs documentation.
- Legitimate Interest: For basic communications and customer relationship management.
- How We Share Your Information
We may share data only as necessary, and only with:
- Shipping companies / logistics partners
- Banks / payment gateways for processing payments
- Government authorities (for customs, FSSAI, and export documents)
- Professional service providers (IT support, accountants, legal counsel)
- Trade partners or agents (with your knowledge)
All third parties are contractually obligated to protect your data.
- Data Security
We implement technical and organizational measures to secure your data:
- Secure servers and firewalls
- Role-based access to sensitive data
- Regular backups and encrypted communication
- Physical office security for printed documents
While we do our best, no system is 100% foolproof. You are also advised to keep your passwords and data secure when interacting digitally.
- Data Retention
- We retain personal and business data only as long as necessary to fulfil our business and legal obligations.
- For inactive clients, data may be archived or deleted after 5 years of inactivity.
- Your Rights
You have the right to:
- Access and request a copy of your data
- Request corrections or updates to your data
- Ask us to delete your data (where legally allowed)
- Object to or limit how we process your data
- Withdraw consent (for newsletters, promotions, etc.)
To exercise your rights, please email us at: support@orgonutsglobal.com
- Use of Cookies (If You Have a Website)
Our website may use cookies to enhance user experience and track website traffic. You can accept or decline cookies through your browser settings.
- International Data Transfers
If we deal with customers or suppliers outside India, we ensure compliance with international data transfer laws (e.g., GDPR for Europe). Your data will only be transferred with adequate protection.
- Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website and communicated to partners when necessary. Continued use of our services implies acceptance of the revised terms.
- Contact Us
If you have questions or concerns about this Privacy Policy or your data:
📧 Email: support@orgonutsglobal.com
📞 Phone: +91 6380737912
📍 Address: 104, Malikpur, GTB Nagar, New Delhi, India – 110009.